Frequently Asked Question

Where & how are the ripped songs stored & played?

Songs are stored in a default folder:
- Cocktail Audio Pro X100 has a default folder properly named & can be edited.
Other folders can be created & pointed to as the source library including external & NAS devices.
- Cocktail Audio X10 & X30 (Discontinued Models) - MusicDB hidden folders & indexed – can’t be edited from the folder view only through the device.
- Cocktail Audio X9 - on the flash drive structure can be set by the user.

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Are there firmware updates?

Updates on the Pro X100 are can performed by clicking the software manager icon.
Updates on the X9 are done manually through a USB flash drive.
Updates on the X10 & x30 (Discontinued Models) can be done manually or when prompted.

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How are metadata/CD information & Album Art Covers added?

On the Cocktail Audio Pro X100 album art covers are added automatically & can also be easily tagged on a network or PC without any issues. Metadata service is cloud based and combines fingerprinting technology too.

X10 & X30 (Discontinued Models) uses the FreeDB service & no Art covers are automatically added but can be searched on the device & can’t be added & tagged through the folders directly.

X-9 can also be manually added as the folder structure is simple & won't crash or disable the system.

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Can it be controlled with an App or web interface?

The web interfaces allow users’ to control and interact with the Cocktail Audio Pro X100 through a web browser – it is also customisable.

The X10 & X30 (Discontinued Models) have a similar web interface but is not flexible best used on a laptop.

All the devices support App controllers except the X9 that is no internet service.

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Is the internal hard drive (HDD) replaceable?

The X10 & X30 supports replaceable HDDs.

The Pro X100 - only via the initial setup but not after the model has been built as the OS is managed on the HDD. X100 is flexible to stream from a NAS & external HDDs. With the solid state internal addon, we can add a new drive without meddling with the operating system.

Contact us if you need to replace the internal HDD.

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Can I burn (create) or erase discs?

The X9 can burn & erase a CD (rewritable).

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What formats are the Cds ripped?

X9 rips in Flac – Level Zero

Pro X100 rips in Flac (uncompressed or compressed encoding)

NB: Flac is lossless & well supported, the format also stores the metadata – this format can also be converted into other formats without losing quality.

FLAC is a universal, free-to-use audio file format.

FLAC encoding is a prominent format among audiophiles.

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Are other formats supported?

Yes, depends on the model - DSD64 (2.8224MHz), DSD128 (5.6448MHz), DXD

(24bit/352.8kHz), up to 32Bit/384kHz PCM signal including HD FLAC (24Bit/192kHz), HD WAV

(24Bit/192kHz), APE/CUE, WAV, FLAC, ALAC, AIFF, AIF, AAC, M4A, MP3 ,WMA, Ogg Vorbis, PCM,

Playlist(PLS, M3U) etc.

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Can the devices recognise my imported library?

Yes - Please note for the devices to show the album details the imported music can be any format other than Wav & Aiff (as these two formats do not retain the metadata on any device from PC to Media boxes).

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Is there a backup option?

Yes all songs can be backed up incrementally.

The Cocktail Audio Pro X100 can be safely backed up without any issues.

The X10 & X30 incremental backup doesn't work! (Discontinued Models)

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Can I categorise my library?

Yes, there are options from artists to genre …

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Can I Create playlists?

Multiple Playlists can be created, edited & renamed with ease

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Can I play songs from a USB or network drives?

Yes, follow the instructions on linking your NAS or USB drives including streaming with Upnp, Airplay & DLNA protocols devices.

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Are there any Streaming Services available?

There are many services on our devices …some are free & others require subscription.

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Can I play music via a Sonos system?

Just connect the cocktail audio pro X100 & the Sonos will automatically see it or use the auto App via the web-interface to find it.

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Can I use the device as a source server?

Yes – The Cocktail Audio Pro X100

Movies/photos/songs can be streamed to hand held devices.

-laptop/tablet/others. Ensure the Pro X100 & the client device(s) are on the same network.

Check if the client App supports the media type & format you wish to stream.