Cocktail Audio™ UK Support Forum

Headphone socket on X40
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Author:  Texas_tattoo [ Fri Mar 30, 2018 10:02 am ]
Post subject:  Headphone socket on X40

Hello everybody, ;)
Actually I encountered some problems with the headphones socket on my brand new X40. The day I bought the X40, once the setup was done, I tried to use my headphones with success, when I plugged the headphones, the analog output was cut, and the modulation runs in my headphones. But the day after I tried the same, and unfortunately when I plugged the headphones, nothing happened. :( No sound in the headphones, and the analog output runs normally, there was no bypass function when I plugged in the headphones. I tried to restart the unit, without success, I did a factory reset, same result, even I tried to downgraded to the previous firmware (r0066 to r0063) same result.
So I have a brand new X40 with a headphone socket who doesn't work anymore. :x
Do I have to wait for the next firmware to resolve this, or is it an electrical failure ?
Am I the only to encountered this problem with a X40 ?
Thanks for your feedback. ;)
Have a good day.

Author:  Moderator [ Wed Apr 04, 2018 2:10 pm ]
Post subject:  Re: Headphone socket on X40

Where did you get this box from please?
What was the original FW?

Author:  Texas_tattoo [ Fri Apr 06, 2018 9:22 pm ]
Post subject:  Re: Headphone socket on X40

I got this X40 from an official international french distributor called "son-video".
The unit was delivered with the latest FW available the r066.

Author:  FabFreeq [ Sat Apr 07, 2018 11:14 pm ]
Post subject:  Re: Headphone socket on X40

Don’t bother messing about, send it back!

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